Dispute Resolution

The Office for Dispute Resolution (ODR), a Pennsylvania Department of Education funded project, is in the process of distributing information regarding its services, available at no cost, for parents and guardians of children with disabilities and educational agencies that serve them.

We are requesting your assistance with sharing the following ODR information with your staff and constituents by adding the phone numbers and website information shown below to school district, intermediate unit, and parent group communications items such as newsletters, activity calendars, and website links.

ConsultLine

ConsultLine is a toll-free parent helpline for special education questions and concerns. Advisors will answer questions and provide information about the special education process and the laws governing such programs for parents of children with disabilities and educational agencies that serve them.

ConsultLine
1-800-879-2301 (Toll-free in Pennsylvania)
717-541-4960 ext. 3332 (Outside Pennsylvania)

Office for Dispute Resolution

The Office for Dispute Resolution provides the resources for parents and educational agencies to resolve disputes concerning the identification, evaluation, educational placement, or the provision of a free appropriate public education for students with disabilities, students who are gifted and children with disabilities served by the early intervention process. ODR provides individualized education program (IEP) facilitation, mediation, dispute resolution skills training, due process and appeals panel process, and a speakers’ bureau.

Office for Dispute Resolution
1-800-222-3353
Website Link: Office of Dispute Resolution